What Is The IIRC? What Does It Mean For Me?

4/24/2022 (Permalink)

If your home or business suffered water, storm, or fire damage, call us for 24 hours emergency service or for a free estimate.

What Is An IICRC Certification? Why Does It Matter?

The IICRC is the Institute of Inspection, Cleaning, and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries.

When considering who to call for water damage, do you go with the company your insurance company recommends? How about your neighbor’s recommendation? In the internet age of information-overload and bias, how can you know what’s right? Who really does the best job? Who does the most work for the money? Who handles a water loss job from start to finish? SERVPRO is proud to be your one-stop-shop for disaster relief after a fire, flood, or storm—but don’t take our word for it—let us show you.

Your local SERVPRO of East Memphis is proudly an IICRC accredited firm.

What is an IICRC Certification?

IICRC Certified Firms have earned the right to display the IICRC logo as a symbol of quality. In order to achieve IICRC-certified status, firms must meet a rigorous list of standards in business ethics and expertise.

All IICRC Certified Firms must:  

• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.  
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry. 
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.  

When it comes to cleaning, restoration and inspection, the IICRC writes the books. As an American National Standards Institute (ANSI) and Standards Developing Organization (SDO), the IICRC has paved the way in establishing the main industry standards and reference guides for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration and mold remediation.  

Each IICRC standard takes years to develop and the coordination of several experts in the field, including:

1. allied trades persons
2. manufacturers
3. international, national and regional trade associations
4. individual or franchise professionals
5. cleaning, inspection and restoration industry organizations
6. insurance industry
7. training schools
8. contractors and public health professionals

These standards are reviewed and updated at least every five years. Many of these fields, such as the water damage restoration field, change rapidly and those who are certified keep up with the advancement of the science and generally accepted practices of the industry.

We don’t take this stamp of approval lightly—we uphold it. If your home or business suffered water, storm, or fire damage, call us for 24 hours emergency service or for a free estimate.