What our Customers say...


Dustin was very knowledgeable and explained the process thoroughly. He was very polite and kind.

Great job! Impressed!

They were very professional!

Severn and Casey were absolutely wonderful and their response time was GREAT.

Most definitely recommend! 

SERVPRO was amazing. They were very nice, polite, knowledgeable and I would recommend them to anyone!

Everything was great!

Everyone I dealt with was great! Knowledgeable, friendly and showed genuine concern for our situation and feelings. 

I could not have been more pleased or satisfied with the professionalism and friendliness of Maria and her crew. They went far above my expectations. I highly recommend them.

They did a great job!

Maria did an awesome job, please give Maria a promotion. 

Everyone was very professional and all did a fabulous job. So appreciate Amber coming and encouraging me during this nightmare! Thanks to all at SERVPRO!

The pastor, board members, and employees of the church had nothing but praises for your team showing up in a timely manner and knowing how to handle the situation immediately in order to avoid further damage. We were able to hold service on Sunday and it was announced twice what a great team SERVPRO had and we are thankful for them. 

I am writing to commend your employee who worked tirelessly to clean up our water damage. It was hard work and they worked like they were the owners! I really have never seen such pride in their work.  You are lucky to have Chuck Tucker, Marlon Lewis, and Larry Churchhill to represent your company. I think these guys need a bonus and I will recommend SERVPRO to anyone needing your services. 

From start to finish, the job was done amazingly! Thanks.

SERVPRO is very professional and courteous. They always take time to explain their procedures. 

Thank you so much for the hard work from the SERVPRO team.  You've all make this challenging time so much more manageable than we ever imagined. We cannot thank you enough.

Such dependable service! Thank you SERVPRO!

Your technicians are prompt, pleasant and knowledgeable. Very good work!

The experience was excellent. I would highly recommend SERVPRO!

The technicians were professional, polite, and did good work.

When my mold damage became overwhelming your team was there to fix it. Thanks!

Your team has made my mold problem disappear! I couldn't be happier with the results!

Keep up the great work! SERVPRO of East Memphis is the best! 

Your employees were extremely courteous, friendly and professional.

Very happy with the work done by SERVPRO, they were very professional!

The Crew did a wonderful job!

SERVPRO is very professional and they are the best restoration company in Memphis.

Our home was flooded after a storm. SERVPRO was so amazing to work with.

I would recommend SERVPRO to my friends and family.

I liked working with SERVPRO!

Extremely efficient and professional.

Very easy to work with.

I would just like to say how kind and helpful everyone was from your company.

Everyone that assisted with the clean up was extremely kind and helpful. I will recommend this company to anyone who needs your services.

I would not have expected that getting my facility repaired would be so easy. Thank You!

Fantastic Service!

All the people who came here were awesome!

We were very pleased with the response time and promptness of service.

Josh and his team were outstanding. Josh was very helpful and thorough, I would certainly use SERVPRO again.

I would like to express what a great job Josh has done on Sunday, September 3rd.  His assistant, Logan was also a help. Josh was very knowledgeable, courteous, on time and efficient.  I will certainly call SERVPRO again, for I was extremely pleased.

My experience with SERVPRO has been very smooth and pleasant. Cleanup was quick and the daily updates of drying helpful. Thanks so much for your experience and help through this ordeal. 

Thank you for your services. Our customer was very pleased with your team, your services and your response.

I would highly recommend Mrs. Maria and SERVPRO to any and everyone that is going though what I have gone through. They were excellent!!!!!!!

The best-great job and great people!

Everyone was cordial, efficient, and went out of their way to make the process as smooth as possible.

Thank your crews for a wonderful job done! - Excellent Service!

They did an excellent job, as they did in the past. I sincerely appreciate the prompt thorough service...wonderful to deal with!

Very Fast Response. Great Follow-up daily with customer-understood the needs of the business.

The crew was punctual and very courteous. They always showed up on time and worked quite efficiently.

Josh and his team were very professional and were a pleasure to work with. Josh is an outstanding employee.

Your team was very helpful and sympathetic during this difficult process! I cannot thank you enough!

The crew chief and crew that came out were helpful, understanding, polite, courteous and timely. I could not ask for more!

Severn...you are great. Thanks so much for paying attention to the details and staying in touch. I appreciate you keeping me informed and updated so closely and especially on this holiday weekend. You are amazing.

Thank you so much for the exceptional work that you and your team have done. You have made this process go smoothly and have been so kind to my family, thank you!